Coldplay Made it Viral. Can Astronomer Make it Viable? 👀

Let’s talk about a kiss cam that launched a thousand takes.

If you missed it: Astronomer (a startup that helps businesses build, manage, and scale complex data workflows for various applications) went ultra-viral a few weeks ago when their CEO was caught canoodlin' the head of HR on the jumbotron at a Coldplay concert. It was weird, cringey, and very public—especially because they were both married to other people.

Cue social media meltdown. Cue two resignations.

Then, in a move that hilariously said: "the tea is hot, but our PR is hotter"; Astronomer responded with a tongue-in-cheek cameo from Gwyneth Paltrow ( Coldplay front man Chris Martin's ex-wife), acting as a "temporary correspondent"; nodding to the drama without directly addressing it.

And it worked.

The ad was funny, self-aware, layered, and totally memeable. It reset the narrative without saying a word. It was a great piece of crisis communication.

Here's what's keeping me up at night these days —not as a gossip lover, but as a strategist:

What happens after the viral moment?

Because the next post on Astronomer’s feed… was an office dog...Which seems to reflect a chill, casual in-office culture, but doesn't quite match the cultural moment they just created. The pup is tagged to another IG account, too... Is that significant? Is this a staff dog or is it a client spotlight masquerading as a community building call to action to work with them in-person? IONNO BUT IT WOULD TOTALLY WORK ON ME. The vampires in SINNERS could sing their undead hearts out but let one of them bring out that dog on Astronomer's feed and I'm TOAST, Y'ALL. 😂

Puppies aside...I’m not saying Astronomer needs to drop $2 million on a singular star-studded ad follow-up or product walkthrough.

But when 36 million people suddenly know your name? You have a window to turn that attention into understanding.To turn buzz into brand equity.

Instead, what we got was content whiplash. And that’s the part most brands—big or small—don’t plan for.

Their site traffic jumped 15,000%. The ad racked up 36M+ views. They became the moment.

Astronomer is a serious company. They just closed a $93M Series D. They do $39M+ in annual revenue. They help massive orgs organize data workflows with Apache Airflow. They’re selling infrastructure.

But if the only people engaging with their viral moment are internet bystanders and lowkey chismosas like me, then that attention isn’t entirely helpful in the long run. Unless they follow it up with actual, useful, offer-aligned content, this whole wave will fade without generating the revenue, trust, or the long-term equity it could have.

So how do you ride a viral wave without wiping out?

If I were them or on their marketing team, here’s how I’d follow the Gwyneth ad with real, lasting momentum:

1. Reintroduce the product. The ad cleared the air. Now it’s time to clearly explain: what does Astronomer do? Who is it for? Why does it matter now?

2. Segment the audience. Not everyone who watched the ad is a potential customer. But those who are? They need to be spoken to with clarity and care.

Lead magnets, email flows, retargeting, and landing pages all need to catch up to the moment.

3. Match the energy (not the budget). No, they don’t need more celebrity cameos. But they do need to keep momentum with founder POVs, client case studies, onboarding journeys, and behind-the-scenes that reinforce the brand voice and values the ad hinted at.

The worst thing you can do after a viral moment is treat it like a one-off.

4. Build the bridge. The ad told a story. Now the content has to connect it to a larger narrative: here’s what we believe, here’s what we’re building, and here’s how you can be part of it.

Without that, you’re just funny once and forgotten fast.

A few things I’d do if I were advising Astronomer:

• Carousel post or short video: “How to spot when your data workflows are failing your team (and what to do about it).” Tie it back to their actual offer.

• Landing page: Tailored to new traffic from the Gwyneth ad, with an explainer of what Astronomer does and a clear CTA for enterprise leads.

• Email nurture sequence: Starting with the humor and humanity of the ad, and gradually moving people toward understanding their infrastructure offer and its ROI.

This doesn’t require another viral ad—just intention, clarity, and consistency.

And here’s why I’m telling you this: Because it’s not just about Astronomer. It’s about you.

You don’t need to go viral. But if you do catch a wave—even a small one—you need to be ready to hold it. Not just with posts, but with process. Not just with content, but with clarity.

And of course, even with the research I’ve done here—some of this is speculation. I’m not on their team, I don’t know what they’re planning, and this is just how my strategist brain interprets the public rollout as consumer's experience it in real time. It’s also worth noting that this very clearly was a specific and temporary strategy to address a crisis and build brand awareness—not necessarily reflective of their core, ongoing marketing efforts. I’m sure they know exactly what they’re doing. These are just my top-of-dome thoughts now that the dust has settled a bit.

I’m curious—do you think the ad was enough? Did it keep Astronomer’s momentum going, or just patch up the scandal with a meme?

Hit reply and tell me what you think...especially if it made you look at your own visibility or content differently. I’d love to hear your take!

Praying that lights not only guide you home- but also ignite your bones,

​
​Jenae

Marketing Consultant & Creative Director
Founder of SAYQUOI®
Helping businesses, therapists and artists find their next big move.